Part Ⅰ Check In＆Out

Unit One Making Reservation

Unit Two Check In

Unit Three Concierge Service

Unit Four Handling Complaints

Unit Five Cashier

Part Ⅱ Housekeeping Department

Unit Six Chamber Service

Unit Seven Laundry Service

Unit Eight Special Services

Unit Nine Maintenance Service

Unit Ten Amenities

Part Ⅲ Food and Beverage

Unit Eleven Table Reservation

Unit Twelve At the Chinese Restaurant

Unit Thirteen At the Western Restaurant

Unit Fourteen At the Bar

Unit Fifteen Room Service

Part Ⅳ Cruise＆Service Department

Unit Sixteen At the Fitness Center

Unit Seventeen Shopping

Unit Eighteen Shore Excursior

Unit Nineteen At the Theatre