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内容简介
Unit 1 Basic Knowledge of International Business Letter Writing
1．Introduction of International Business Letter Writing
2．The Formats of Business Letters
3．The Elements of Business Letters
4．The Basic Principles of Business letters
5．Envelope Addressing
6．Vocabulary
7．Exercises
Unit 2 Establishing Business Relations
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 3 Status Inquiries
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 4 Sales Promotion
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 5 Inquiries and Replies
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 6 Quotations and Offers
1．General Inttoduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 7 Counter Offers
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 8 Orders and Their Fulfillment
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 9 Sales Confirmation and Purchase Contract
1．Ceneral Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 10 Payment
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 11 Packing
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 12 Shipment
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 13 Insurance
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 14 Agency
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 15 Complaints and Claims and Their Settlements
1．General Introduction
2．Specimen Letters
3．Notes
4．Vocabulary
5．Letter Writing Guide
6．Exercises
Unit 16 Email,Fax and Telex
1．Email
2．Fax
3．Telex
参考文献
