Unit 1 ABCs of a Hotel

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 2 Room Reservations

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 3 At the Reception

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 4 Housekeeping

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 5 Telephone Service

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 6 Asking for Information

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 7 At the Cashier

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 8 Food ＆ Beverage

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 9 Recreation ＆ Shopping Arcade

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary

Unit 10 Handling Complaints

Model Dialogue 1

Model Dialogue 2

Model Dialogue 3

Useful Sentences

Supplementary Vocabulary