Unit One Job Requirements and the Forms of Business LettersJob Requirements

The Forms of Business Letters

Summary

Exercises

Unit Two Establish Business Relations

Introduction

Business Letters

Pattern A of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Three Credit Inquiry

Introduction

Business Letters

Pattern B of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Four Enquiries and Replies

Introduction

Business Letters

Pattern C of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Five Quotations and Pro forma Invoices

Introduction

Business Letters

Pattern D of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Six Offers,Counter-offers and Re-counter OffersIntroduction

Business Letters

Pattern E of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Seven Orders and Their Fulfillment

Introduction

Business Letters

Pattern F of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Eight Sales Confirmations

Introduction

Business Letters

Pattern G of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Nine Terms of Payment

Introduction

Business Letters

Pattern H of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Ten Packing

Introduction

Business Letters

Pattern I of Business Letters

Releva nt Terms

Useful Phrases

Summary

Exercises

Unit Eleven Insurance

Introduction

Business Letters

Pattern J of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Twelve Shipping Instructions and Shipping AdviceIntroduction

Business Letters

Pattern K of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Thirteen Trade Disputes and Settlement

Introduction

Business Letters

Pattern L of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Fourteen Sales Promotion

Introduction

Business Letters

Pattern M of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

Unit Fifteen Expos

Introduction

Business Letters

Pattern N of Business Letters

Relevant Terms

Useful Phrases

Summary

Exercises

AppendixⅠ 网络教育《外贸函电》教学周历

AppendixⅡ 网络教育《外贸函电》（本）课程教学大纲

AppendixⅢ 网络教育《外贸函电》（本）课程考试大纲

AppendixⅣ Commercial Acronyms and Abbreviations

AppendixⅤ Key to Exercises