Chapter 1 Greetings and Small Talks

Greeting问候

Small Talk聊天

Listening Materials听力材料

Chapter 2 Office Basics

Machine Problems设备问题

Mail Room收发室

Requesting Office Supplies需要办公用品

Company Policies公司政策

I'm Busy我正忙着

Giving or Asking for Business Cards给或要名片

General Office Conversations办公室一般会话用语

Other Office Conversations办公室其他会话用语

Interactive Practice互动练习

Offices and Cubicles办公室和隔断式办公区

Listening Materials听力材料

Chapter 3 Late or No Show

A Little Late有点儿晚

Very Late非常晚

Leaving Work Early早退

On Sick Leave病假

Vacation休假

Interactive Practice互动练习

Chapter 4 Computer Related

Removable Disk可移动磁盘

Hard Disk硬盘驱动器

Network Sharing网络共享

Software软件

Internet因特网

Intranet企业内联网

General Sentences on Computer Use电脑一般用语

Interactive Practice互动练习

Chapter 5 Email

Asking for Email Address索要电子邮箱地址

Sending Attachments by Email通过电子邮件发附件

Email Problems电子邮件故障

Reply and Reply All回复和全部回复

Forwarding Mail转发邮件

General Sentences on Email电子邮件一般用语

Interactive Practice互动练习

Listening Materials听力材料

Chapter 6 Explanations and Presentations

Explanation解释

Presentation推介

Listening Materials听力材料

Chapter 7 Meetings

Before the Meeting开会之前

Canceling a Meeting取消会议

During the Meeting会议期间

After the Meeting会议之后

General Statements一般陈述

Meetings in English用英语开会

Interactive Practice互动练习

Listening Materials听力材料

Chapter 8 Negotiation

Negotiating Dialogue Ⅰ谈判会话（一）

Briefing简述内容

Negotiating Dialogue Ⅱ谈判会话（二）

Briefing简述内容

Case Study案例学习

Listening Materials听力材料

Chapter 9 Phone Calls

Verifying Information核实信息

Making a Call打电话

Leaving Messages留言

Sending and Receiving Information寄收信息

Interactive Practice互动练习

Sample Conversations on the Phone打电话实例

Listening Materials听力材料

Chapter 10 Talking to Co-workers

Talking to Co-Workers与同事交谈

Offering Help or Asking for Help主动帮助别人或求助

Complaining about the Company抱怨公司

Talking about Work Experience谈论工作经验

Interactive Practice互动练习

Listening Materials听力材料

Chapter 11 Talking to the Boss

Talking to the Boss与老板交谈

Asking for More Work多要点儿活

Complaining and Showing Frustration抱怨并感到苦恼

Talking about Bosses给老板提意见

Interactive Practice互动练习

Listening Materials听力材料

Chapter 12 Talking to Subordinates

Status进展

Project Change项目更改

Deadline最后期限

Questions from Subordinates下属提问题

Encouraging鼓励

Reprimanding申斥

Interactive Practice互动练习

Listening Materials听力材料

Chapter 13 Business Trips

Details详细资料

First Time Business Trip Q's首次商务旅行问题

Talking to the Local People与当地人交谈

Eating during the Business Trip商务旅行中的餐饮

Interactive Practice互动练习

Restaurant餐馆

Listening Materials听力材料

Chapter 14 Review Process

Performance Review工作回顾

Achievements成就

General Statements一般陈述

Self-improvement有待改进

Compensation补偿

Interactive Practice互动练习

Listening Materials听力材料

Chapter 15 Quitting or Leaving Work

Quitting or Leaving Work辞职或离职

Negotiating before Leaving辞职前谈判

General Statements一般陈述

Interactive Practice互动练习

Listening Materials听力材料

Chapter 16 Interview Q's＆A's

Interview Questions Ⅰ面试问题（一）及回答

Interview Questions Ⅱ面试问题（二）及回答

Listening Materials听力材料

Chapter 17 Listening to Business Dialogues