Unit 1 Stretching for Effectiveness

Warming-up activities

Part 1 The good language learner

Part 2 What are language learning and use strategies

Part 3 Learning style preferences

Evaluation of presentation

References

Unit 2 Communicating across Cultures

Warming-up activities

Part 1 Exploring cultural differences

Part 2 Developing communicative competence

Part 3 Learning to be successful communicators

Evaluation of presentation

References

Unit 3 Interpersonal Relationships

Warming-up activities

Part 1 Perceiving people

Part 2 Interpersonal attraction

Part 3 Communication purposes and motivations

Part 4 Managing conflicts

Part 5 Improving interpersonal relationships

Part 6 Supplementary information and practice

Evaluation of presentation

References

Unit 4 Mental Health

Warming-up activities

Part 1 Helping yourself through the hard times

Part 2 Group discussion—college depression

Part 3 Coping with depression

Part 4 Coping with life transitions

References

Evaluation of presentation

Unit 5 Harmony between Man Nature

Warming-up activities

Part 1 China's environmental problems

Part 2 Fighting against desertification

Part 3 Coping with environmental problems

Part 4 Harmony between man and nature

Part 5 Do we need a polyester factory in our city?

Evaluation of presentation

References

Warming-up activities

Unit 6 Winning on Each Side

Part 1 Win-win concept

Part 2 Negotiation procedure and skills

Part 3 Personal styles vs.negotiation modes

Evaluation of presentation

References

Unit 7 E-Age

Warming-up activities

Part 1 Internet in our life

Part 2 I-Mode phones

Part 3 The other life of an ATM card

Evaluation of presentation

References

Unit 8 Human Resources Management

Warming-up activities

Part 1 Dealing with personnel problems

Part 2 Staff benefits

Part 3 Staff appraisal system

Evaluation of presentation

References

Warming-up activities

Unit 9 Career Planning

Part 1 Looking for a Job

Part 2 Work value

Part 3 Adapting to the job market

Part 4 Having a job interview

Part 5 Supplementary information and practice

Evaluation of presentation

References

Unit 10 Learning,Leading

Part 1 Traits of leaders

Part 2 Sources of the power of leaders

Part 3 Motivating employees today

Part 4 Communications in today's organizations

Part 5 Leading teams

Evaluation of presentation

References

Unit 11 A Marketing World

Warming-up activities

Part 1 Getting to know marketing mix

Part 2 Getting to know hospitality marketing

Evaluation of presentation

References