Module 1 Accommodation

Unit 1 Checking in

Unit 2 Hotel Facilities

Unit 3 Changing Room

Unit 4 Checking out

Module 2 Ticket Affairs

Unit 5 At the Ticket Office

Unit 6 At the Entrance

Module 3 Tourist Service Center

Unit 7 Luggage Storage

Unit 8 Renting Tourism Items

Unit 9 Tourist Safety

Unit 10 Lost and Found

Module 4 Sightseeing

Unit 11 Inquiring

Unit 12 At the Scenic Spot

Unit 13 Taking Photos

Module 5 Traffic

Unit 14 Traffic Routes

Unit 15 Taking Traffic Tools

Unit 16 At the Railway Station

Module 6 Leisure and Entertainment

Unit 17 Museum and Zoo

Unit 18 Amusement Park and Aquarium

Unit 19 Beach and Hot Spring

Unit 20 Camping and Skiing

Module 7 Food and Beverage Service

Unit 21 Booking a Table

Unit 22 At a Chinese Restaurant

Unit 23 Paying the Bill

Module 8 Shopping

Unit 24 At the Department Store

Unit 25 At a Jewelry Shop

Unit 26 At the Arts and Crafts Shop

Module 9 Dealing with Problems

Unit 27 Handling Complaints

Unit 28 Losing the Way

Unit 29 Seeing a Doctor

Unit 30 Handling Traffic Problems

附录

附录A 景区常用双语标识

附录B 景区服务英语答案

参考文献