CHAPTER1 COMPONENTS OF A LETTER信的组成部分

CHAPTER2 UOB APPLICATION LETTERS求职信

CHAPTER3 NETWORKING LETTERS FOR JOB SEARCH为找工作建立关系的信件

CHAPTER4 RESIGNATION LETTERS辞职信

CHAPTER5 BUSINESS LETTERS商业信函

CHAPTER6 RESPONSES TO REQUESTS答复请求

CHAPTER7 FAX COVER SHEETS传真封面

CHAPTER8 COMPLAINTS投诉信

CHAPTER9 APPLICATION LETTER FOR COLLEGE ADMIS-SION入学申请信

CHAPTER10 LETTERS OF RECOMMENDATION推荐信

CHAPTER11 INTRODUCTIONS介绍信

CHAPTER12 LETTERS TO THE EDITOR致编辑的信

CHAPTER13 ANNOUNCEMENTS通知

CHAPTER14 INVITATIONS请柬

CHAPTER15 THANK-YOU LETTERS感谢信

CHAPTER16 CONGRATULATIONS祝贺信

CHAPTER17 APOLOGIES道歉信

CHAPTER18 CONDOLENCE LETTERS慰问信

CHAPTER19 POST CARDS明信片

CHAPTER20 PERSONAL E-MAIL个人电子邮件

CHAPTER21 BUSINESS E-MAIL商务电子邮件

CHAPTER22 MEMO备忘录

APPENDIX A

APPENDIX B

APPENDIX C

APPENDIX D

APPENDIX E