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内容简介
Unit 1 Essentials of Business Correspondence
Related Business Knowledge
Writing Guide
Exercises
Unit 2 Establishing Business Relations
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 3 Enquiries and Quotations
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 4 Offers
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 5 Counter-offers
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 6 Order,Acceptance and Refusal
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 7 Terms of Payment（Ⅰ）
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 8 Terms of Payment（Ⅱ）
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 9 Packing
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 10 Shipment
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 11 Insurance
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
Unit 12 Complaints and Adjustments
Related Business Knowledge
Writing Guide
Specimen Letters
Useful Expressions
Exercises
References
