Part One

Unit 1 At the Reception Greeting and Introduction

Unit 2 In the HR Department Filling in Forms and Asking for Clarification

Unit 3 To the Supply Room Asking for and Giving Directions

Unit 4 On the Phone Telephone Skills

Unit 5 Changing Working Hours Making Requests

Unit 6 In the Team Apologizing and Forgiving

Unit 7 In the Workshop Complaining and Warning

Unit 8 On a Coffee Break Talking about Hobbies，Sports and Entertainment

Unit 9 In the Lunchroom Talking about Past Experiences

Unit 10 An Airline Seat Bookings and Reservations

Unit 11 Promotion Congratulating and Complimenting

Unit 12 Making a PowerPoint Asking for and Giving Instructions

Unit 13 A Call from Ted Making Appointments and Arrangements

Unit 14 Purchasing System Simulation Software Asking for and Giving Advice

Unit 15 Promoting a Product Describing Objects and People

Part Two

Unit 1 An Engineering Student Courses in Engineering

Unit 2 An Orientation Week Careers in Engineering

Unit 3 Applying for a Job Interview Skills

Unit 4 Visiting a Factory Introduction to Industries

Unit 5 Automation and Robots In the R＆D Department

Unit 6 An Incident Safety in Operation

Unit 7 Chase Up an Order In the Purchasing Department

Unit 8 Computer Aided Design In the Technical Department

Unit 9 Sales and Marketing In the Marketing Department

Unit 10 The Human Genome Project In a Research Institute

Unit 11 Registration and the First Session At a Conference

Unit 12 Management Slang In the Administration