Programme 1 Business Reception

Passage 1 Good Qualities of a Receptionist

Passage 2 The Importance of Reception Area,the Link between You and Your Customer

Programme 2 Business Travel

Passage 1 Business Travel

Passage 2 How to Make Travel Arrangements for Your Boss

Programme 3 Visiting Trade Fair

Passage 1 Trade Fair

Passage 2 Why Exhibit at Trade Fair?

Programme 4 Company Profile

Passage 1 Company Profile

Passage 2 An Example of a Company Profile

Programme 5 Product Description

Passage 1 How to Write a Description of a Business Product

Passage 2 An Example of a Product Description

Programme 6 Business Meeting

Passage 1 Business Meeting Procedures

Passage 2 Five Different Types of Business Meetings

Programme 7 Enquiry

Passage 1 Enquiry

Passage 2 How to Make a Good Enquiry?

Programme 8 Offer

Passage 1 Offers

Passage 2 You Can Always Make an Offer on an Item

Programme 9 Counter-offer

Passage 1 Counter-offers

Passage 2 Huawei Puts up Counter-offer for Unit

Programme 10 Terms of Payment

Passage 1 Terms of Payment

Passage 2 Why 30-Day Payment Terms?(excerpts)

Appendix

References