Lesson 1 Layout of a Business Letter（1）

Lesson 2 Layout of a Business Letter（2）

Review and Highlight 1

Lesson 3 Establishing Business Relations

Lesson 4 Sales Promotion＆Business Commercials

Lesson 5 Letter of Invitation

Lesson 6 Advice of Itinerary

Review and Highlight 2

Lesson 7 Credit Enquiry

Lesson 8 Specific Enquiry

Lesson 9 Offer

Lesson 10 Inquiry＆Non-firm Offer

Lesson 11 Confirming a Non-firm Offer

Lesson 12 Counter-offer

Lesson 13 Reply to a Counter-offer

Lesson 14 Firm Offer

Lesson 15 First Order

Lesson 16 Refusing the Request to Reinstate an Order

Lesson 17 Goods on Approval

Lesson 18 Goods on Consignment

Review and Highlight 3

Lesson 19 Proforma Invoice

Lesson 20 Transferring Business Relations

Lesson 21 R equesting Special Allowance

Lesson 22 Refusing Price Reduction

Lesson 23 Accounts Balance

Lesson 24 Accounts Settlement

Lesson 25 Terms of Payment

Lesson 26 Documents against Payment

Lesson 27 Documents against Acceptance

Lesson 28 Urging Establishment of a Letter of Credit

Lesson 29 Requesting L/C Amendment

Lesson 30 L/C Amendment

Lesson 31 Extension of an L/C

Lesson 32 Shipping Instructions

Review and Highlight 4

Lesson 33 Shipment

Lesson 34 Urging Immediate Shipment

Lesson 35 Shipping Advice

Lesson 36 Packing and Shipping Marks

Lesson 37 Delay in Transportation Strike

Lesson 38 Insurance（1）

Lesson 39 Insurance（2）

Lesson 40 Insurance Claim

Review and Highlight 5

Lesson 41 Sending Replacement

Lesson 42 Agent's Complaint of Poor Quality Goods

Lesson 43 Exporter's Reply to the Complaint

Lesson 44 A Claim for Shortweight

Lesson 45 Settlement of a Claim

Lesson 46 New Agent

Lesson 47 Exclusive Agency

Lesson 48 Establishing a Permanent Office

Lesson 49 Processing Trade

Lesson 50 Compensation Trade

Lesson 51 Joint Venture

Lesson 52 Leasing Trade

Lesson 53 Sales Agreement

Review and Highlight 6

Lesson 54 Business Memo

Lesson 55 Email and Fax

Lesson 56 Business Minutes

Lesson 57 Business Forms and Graphics

Lesson 58 Main Types of Graphics and Charts

Lesson 59 Questionnaire

Lesson 60 Short Business Reports

附录一 销售确认书

附录二 信用证