内容简介
Unit One Communication Skills:Conversational Skills
Unit Two Communication Skills:Nonverbal Commmunication
Unit Three Communication Skills:Cross-Cultural Communication
Unit Four Communication Skills:Classroom Communication
Unit Five Communication Skills:Male-Femalc Communication
Unit Six Communication Skills:Listening Skills
Unit Seven Communication Skills:Telephone Skills
Unit Eight Communication Skills:Team Skills
Unit Nine Communication Skills:Problem-Solving Skills
Unit Ten Communication Skills:Debating Skills:Expressing Opinions
Unit Eleven Communication Skills:Presentation Skills(1)
Unit Twelve Communication Skills:Presentation Skills(2)
Unit Thirteen Communication Skills:Job Interviewing Skills
Appendix Activity Forms