CONTENTS

Chapter Ⅰ Layout of Business Letter

Chapter Ⅱ Establishment of Business Relations

Lesson One Self-Introduction

Lesson Two Request for the Establishment of Business Relations

（A）A Letter from an Importer

（B）Reply to the Above

Lesson Three Credit Enquires

Skill Training for Establishment of Business Relations

Chapter Ⅲ Enquiries,Offers And Counter-Offers

Lesson Four （A）A General Enquiry for Wool Material

（B）A Reply to the Above

Lesson Five A Specific Enquiry

Lesson Six A Non-Firm Offer

Lesson Seven A Counter-Offer

Skill Training for Enquiries,Offers and Counter-Offers

Chapter Ⅳ Conclusion Of Business

Lesson Eight An Order

Lesson Nine （A）A Repeat Order

（B）Declining a Repeat Order

Lesson Ten （A）Sending a Sales Confirmation

（B）Counter-Signature Letter

Skill Training for Conclusion of Business

Chapter Ⅴ Payment

Lesson Eleven Asking for D/P Payment

Lesson Twelve Declining D/A Payment

Lesson Thirteen （A）Modifying Terms of Payment

（B）Reply

Skill Training for Payment

Chapter Ⅵ L/C Establishment,Extension and Amendment

Lesson Fourteen （A）Urging Establishment of L/C

（B）A Reply

Lesson Fifteen Asking for Extension of L/C

Lesson Sixteen Asking for L/C Amendment（1）

Lesson Seventeen Asking for L/C Amendment（2）

Skill Training for L/C Establishment,Extension and Amendment

Chapter Ⅶ Shipment

Lesson Eighteen （A）Urging Shipment

（B）Reply

（C）Urging Shipment

（D）Reply

Lesson Nineteen （A）Asking for Transshipment and Partial Shipment

（B）Reply

Lesson Twenty Information on Container Service

Letter（A）

Letter（B）

Skill Training for Shipment Bill of Lading

Chapter Ⅷ Packing

Lesson Twenty-One Packing Requirement

Lesson Twenty-Two Inner Packing

Lesson Twenty-Three Outer Packing

Skill Training for Packing

Chapter Ⅸ Insurance

Lesson Twenty-Four Asking for CFR Terms

Lesson Twenty-Five Asking the Seller to Cover Insurance

Lesson Twenty-Six Insurance Clause

Skill Training for Insurance

Chapter Ⅹ Complaints and Claims

Lesson Twenty-Seven Complaints of Wrong Goods Delivery

Lesson Twenty-Eight （A）Claim for Short Weight

（B）Reply-Settlement of the Claim

（B）Declining the Claim

Lesson Twenty-Nine （A）Claim for Improper Packing

Skill Training for Complaint and Claims

Chapter Ⅺ Agency

Lesson Thirty （A）Asking for Sole Agency

（B）An Unfavorable Reply

Lesson Thirty-One A Favorable Reply to the Request for Sole Agency

Lesson Thirty-Two Sole Agency Agreement

Skill Training for Agency

Chapter Ⅻ Other International Business Activities

Lesson Thirty-Three Joint Venture

Lesson Thirty-Four Compensation Trade

Lesson Thirty-Five Investment in China

（A）Inquiring about Preferential Treatment

（B）Reply

Lesson Thirty-Six Bidding

Skill Training for Other International Business Activities

Appendix

Fax

Electronic Mail（E-mail）

Telex

Vocabulary

参考书目