总序

前言

Unit One Elements of Business Letter Writing

Unit Two Establishing Business Relations

Unit Three Inquiry and Offer

Unit Four Price

Unit Five Acceptance and Order

Unit Six Payment

Unit Seven Shipment and Delivery

Unit Eight Contract and Confirmation

Unit Nine Insurance

Unit Ten Claim and Arbitration

Unit Eleven Agency

Unit Twelve Joint Venture

Unit Thirteen Invitation for Bid and Bid

Unit Fourteen Technology Transfer

Unit Fifteen Telex,E-Mail and Fax

Appendices

Tapescript of the Dialogues

Key to the Exercises