Chapter1　Business Communication商务沟通Unit 1 Meeting Guests at the Airport接机

Unit 2 Greetings问候

Unit 3 Introduction介绍

Unit 4 Receiving Visitors接待来客

Unit 5 Calling on Customers拜访客户

Unit 6 Departure离开

Chapter2　Daily Business日常商务

Unit 1 Making Calls打电话

Unit 2 Arranging Appointments安排约会

Unit 3 Sending and Receiving Faxes收发传真

Unit 4 Disposing Business Letters处理信函

Unit 5 Filing Documents文件管理

Unit 6 Business Meetings商务会议

Chapter3 Business Affairs商贸业务

Unit 1 Inquiry询盘

Unit 2 Offer发盘

Unit 3 Counter-offer还盘

Unit 4 Order下订单

Unit 5 Terms of Payment付款方式

Unit 6 Contract合同

Chapter4 Foreign Trade对外贸易

Unit 1 Agency代理

Unit 2 Joint Venture合资企业

Unit 3 Compensation Trade补偿贸易

Unit 4 Processing and Assembling Trade加工与装配贸易

Unit 5 Tender招投标

Unit 6 Technology Transfer技术转让

Chapter5 Marketing营销

Unit 1 Products Recommendation产品推荐

Unit 2 Market Research市场调研

Unit 3 Advertising广告

Unit 4 Sales Promotion促销

Unit 5 After-sale Service售后服务

Unit 6 At the Exhibition在展会上

Chapter6 Business Activity商务活动

Unit 1 Company Tour参观公司

Unit 2 Invitation to Dinner宴请

Unit 3 At the Dinner在宴会上

Unit 4 Sightseeing观光

Unit 5 Recreational Activities娱乐活动

Unit 6 Shopping购物