Part 1 Trade Preparations贸易准备

Unit 1 Demanding an Appointment要求会面

Unit 2 Fixing Time约定时间

Unit 3 Putting Off an Appointment推迟约会

Unit 4 Visiting Clients拜访客户

Unit 5 Booking Tickets票务预订

Unit 6 Entertaining Customers陪客户娱乐

Unit 7 Arranging Meetings安排会议

Part 2 Declaration of Merchandise商品报关

Unit 1 Commodity Inspection商品检验

Unit 2 Packaging Inspection包装检验

Unit 3 Business Visa商务签证

Unit 4 Getting through Customs海关通关

Unit 5 Inspection at Customs海关检查

Unit 6 International Revenue国际税收

Unit 7 Departing and Entering a Country出境入境

Part 3 Foreign Trade Procedures外贸业务流程Unit 1 Establishing Relationships建立关系

Unit 2 Inquiry询盘

Unit 3 Offer发盘

Unit 4 Order订货

Unit 5 Payment付款方式

Unit 6 Insurance保险

Unit 7 Complaints索赔

Part 4 Trade Marketing外贸营销

Unit 1 Trade Online网上交易

Unit 2 E-commerce电子商务

Unit 3 Market Research市场调研

Unit 4 Advertising Marketing广告营销

Unit 5 Trade Shows贸易展览

Unit 6 Attending Trade Fairs参加商展

Unit 7 Product Presentation产品推介

Part 5 Deriving Sectors of Trade外贸的衍生环节Unit 1 Client Meetings客户会议

Unit 2 Price Negotiation价格谈判

Unit 3 Cargo Shipment货物装运

Unit 4 Disputed Arbitration争议仲裁

Unit 5 Bid and Tender招标投标

Unit 6 Contract Signing合同签订

Unit 7 Trade Relations贸易关系

Part 6 Business Negotiations贸易谈判

Unit 1 Process of Negotiations谈判进程

Unit 2 Bargaining Consignment Time商谈交货期限

Unit 3 Negotiations on Commission佣金洽谈

Unit 4 Contract Negotiations合同谈判

Unit 5 Negotiations on Trademark商标谈判

Unit 6 Negotiations on Agency代理谈判

Unit 7 Negotiations on Technology Transfer技术转让谈判

Part 7 Trade Proprieties外贸礼仪

Unit 1 Changing Plans改变计划

Unit 2 Meeting and Seeing Off迎来送往

Unit 3 Room Check-in入住酒店

Unit 4 Introductions寒暄介绍

Unit 5 Business Treats商业宴请

Unit 6 Showing Visitors Around带客参观

Unit 7 Presenting Gifts礼尚往来

Part 8 Friendly Communications友好交往

Unit 1 Apologies and Replies道歉与应答

Unit 2 Thanks and Replies感谢与应答

Unit 3 Requests and Replies请求与应答

Unit 4 Congratulations and Compliments祝贺与赞美

Unit 5 Klatch聚会

Unit 6 Leave-taking告别

Unit 7 Business Letters商务信函