Chapter 1 Structure and Layout of International Business Letter

Chapter 2　Writing for Effectiveness

Chapter 3　Tactics of Written Negotiation

Chapter 4　Financial Standing Investigation

Chapter 5　The Procedures of Written Negetiation

Chapter 6　Orders

Chapter 7　Proforma Invoice

Chapter 8　Sales Promotion

Chapter 9　Terms of Payment

Chapter 10　Packing

Chapter 11　Shipment

Chapter 12　Insurance

Chapter 13　Complaints,Claims and Adjustments

Chapter 14　Agencies

Chapter 15　Joint Venture

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