Volume One General Knowledge on Hot Spring Tourism

Chapter One Hot Spring Culture ＆ Tourism

Chapter Two Stepping into the World of Hot Springs

Chapter Three Hot Springs around the World

Volume Two Service Practice in Hot Spring Sector

Chapter Four Front Office Service

Chapter Five Bathing Services

Chapter Six Food ＆ Beverage Service

Chapter Seven Hot Spring Hotel Service

Chapter Eight Conference Service

Chapter Nine Shopping and Recreation

Volume Three Theory and Practice in Hot Spring Management

Chapter Ten Marketing in Hot Spring Sector

Chapter Eleven Customer Management

Chapter Twelve Human Resources Management

Chapter Thirteen Corporate Culture Management

References