项目一 成为秘书

Task 1 Preparing for a Job Interview

Task 2 Being Interviewed

Task 3 Getting Information About a Company

项目二 时间安 排及计划事务

Task 1 Sequencing Business Affairs

Task 2 Drafting Daily Log

Task 3 Scheduling Appointments

Task 4 Writing Memos

项目三 接待事务

Task 1 Handling Business Calls

Task 2 Receiving Callers with/Without an Appointment

Task 3 Arranging Reception Activities

Task 4 Accommodating and Entertaining Guests

项目四 办公日常事务管理

Task 1 Managing and Maintaining Office Facilities

Task 2 Processing Correspondence

Task 3 Writing Business Letters

Task 4 Filing Documents

项目五 商务出行事务安排

Task 1 Preparing for Travel

Task 2 Making an Itinerary

Task 3 Making Reservation

项目六 商务仪式活动安排

Task 1 Inviting Business Partners — Making and Answering Invitation Cards/Letters

Task 2 Preparing Ceremonial Speeches

Task 3 Preparing a Press Conference

Task 4 Making a Product Presentation

项目七 商务会议安排

Task 1 Making Notification of Meetings

Task 2 Writing an Agenda

Task 3 Taking Minutes

Task 4 Handling Affairs after Conferences

项目八 商务沟通与协调

Task 1 Settling Complaints

Task 2 Dealing with Business Negotiation

Task 3 Communicating with Supervisors

Task 4 Coordinating with Colleagues