Chapter 1 Structure and Layout of International Business Letter

Chapter 2 Writing for Effectiveness

Chapter 3 Tactics of Written Negotiation

Chapter 4 Letters for Preparations before Trades

Chapter 5 The Procedures of Written Negotiation

Chapter 6 Orders

Chapter 7 Sales Promotion

Chapter 8 Terms of Payment

Chapter 9 Packing

Chapter 10 Shipment

Chapter 11 Insurance

Chapter 12 Complains,Claims and Adjustments

Chapter 13 Joint Venture

Wordlist

Useful Phrases

Sources