Unit 1 Principles，Parts and Layout of Business Letters

Unit 2 Establishing Business Relations

Unit 3 Enquiries & Quotations

Unit 4 Orders & Acknowledgement

Unit 5 Payment

Unit 6 Insurance

Unit 7 Packing

Unit 8 Shipment

Unit 9 Negotiation & Conclusion of Sales Contract

Unit 10 L/C Check & Amendment

Unit 11Claims & Arbitration

Revision Business English Test

Bibliography