1 CANBEC：Corpus and context

1.1 Data collection

1.2 Corpus constituency

1.3 Contextual information

1.4 Transcription and anonymization

1.5 Corpus size and generalizability

1.6 Outline of the book

References

2 Background：Theory and methodology

2.1 Theory

2.2 Methodology

2.3 Summary

References

3 The business-meeting genre：Stages and practices

3.1 Applying Bhatia's multi-perspective model of discourse to business meetings

3.2 The meeting matrix

3.3 Applying the meeting matrix

3.4 Summary

References

4 Significant meeting words：Keywords and concordances

4.1 Institutional language and everyday English

4.2 Lexico-grammatical theoretical considerations

4.3 Word frequencies

4.4 Keywords

4.5 Summary

References

5 Discourse marking and interaction：Clusters and practices

5.1 Defining clusters

5.2 Clusters in business research

5.3 Cluster lists

5.4 Categorization of clusters

5.5 Clusters in context

5.6 Summary

References

6 Interpersonal language

6.1 The transactional/relational linguistic distinction

6.2 Pronouns

6.3 Backchannels

6.4 Vague language

6.5 Hedges

6.6 Deontic modality

6.7 Summary

References

7 Interpersonal creativity：Problem,issue,if,and metaphors and idioms

7.1 Problem and issue

7.2 If

7.3 Metaphors and idioms

7.4 Summary

References

8 Turn-taking：Power and constraint

8.1 Turn-taking in internal meetings

8.2 Turn-taking in external meetings

8.3 Summary

References

9 Teaching and learning implications

9.1 Who is the learner?

9.2 Teaching materials：What do they teach?

9.3 How can a corpus such as CANBEC be exploited?

9.4 Summary

References

Appendix

Index