Chapter One Communication and Culture

Ⅰ Warm-up:Look and Say

Ⅱ Basics of Communication

Communication:broad types and essential elements

Communication:definition and components

Communication:characteristics

Ⅲ Understanding Culture

Culture:too familiar to be noticed

Culture:definition

Culture:elements

Culture:characteristics

Ⅳ Communication and Culture

Communication:culture bound

Communication:high-context and low-context

Ⅴ Summary

Chapter Two Intercultural Communication

Ⅰ Warm-up:Read and Say

Ⅱ Intercultural Communication

intercultural communication:definition and levels

Intercultural communication:importance and difficulties

Ⅲ Overview

Ⅳ Summary

Chapter Three The hidden Core of Culture

Ⅰ Warm-up:Read and Say

Ⅱ Understanding the Core of Culture

Ⅲ Recognizing Key Elements in the Core of Culture

The Axial Age and the different cultural spirits

Worldviews

Holistic vs. dualistic worldviews

Values:definition

Values:types

Values:characteristics

Ⅳ Instruments Comparing Cultural Values

Kluchhohn's value orientations

Hofstede's value dimensions

Ⅴ Study of Specific Cultural Values

Ⅵ Summary

Chapter Four Verbal Communication

Ⅰ Warm-up:Read and Say

Ⅱ Understanding Language

Ⅲ Language and Culture

The influence of language on culture

The influence of culture on language

Styles of discourse

Discourse patterns and thought patterns

Ⅳ Summary

Chapter Five Non-verbal Communication

Ⅴ Warm-up:Look and Say

Ⅵ Understanding Non-verbal Communication

Non-verbal communication:Definition

Non-verbal communication:Importance

Non-verbal communication:Functions

Ⅶ Nonverbal Communication and Culture

Ⅷ Elements of Nonverbal Communication

Body language

Paralanguage

Environmental language

Ⅸ Summary

Chapter Six Interpersonal Relationships

Ⅰ Warm-up:Read and Say

Ⅱ Understanding Interpersonal Relationships

Ⅲ Family Relationships

Family types

Family structures

Ⅳ Friends and Friendship

Ⅴ Summary

Chapter Seven Social Interaction Customs

Ⅰ Warm-up:Read the Say

Ⅱ Understanding Social Customs

Forms of address

Greetings and farewell

Compliments and responses

Gratitude and thanks

Invitation

Appointment and visiting

Hospitality

Ⅲ Summary

Chapter Eight Im proving Intercultural Com petence

Ⅰ Warm-up:Look and Say

Ⅱ Intercultural Communication Competence

Ⅲ Potential Problems in Intercultural Communication

Cognitive barriers

Stereotyping

Ethnocentrism

Culture shock

Ⅳ Efforts We Should Make

Knowing ourselves

Appreciating similarities and respecting differences

Developing empathy

Keeping an open mind

Ⅴ Summary

Appendix

Ⅰ Book List for Students

Ⅱ Relevant Websites

References