Unit One

Part One Listening and Speaking:Passenger Reception

Part Two Announcements:Welcome and Re-check of Boarding Pass

Part Three Phonetics:American and British Phonetic Symbols in Contrast

Unit Two

Part One Listening and Speaking:Arranging Seats

Part Two Announcements:Pre-take-off Safety Check

Part Three Phonetics:The Vowels and Consonants

Unit Three

Part One Listening and Speaking:Arranging Baggage

Part Two Announcements:Baggage Check

Part Three Phonetics:The Pure Vowels

Unit Four

Part One Listening and Speaking:Delay

Part Two Announcements:Welcome after a Delayed Departure

Part Three Phonetics:The Diphthongs

Unit Five

Part One Listening and Speaking:Safety Check Before Take-off

Part Two Announcements:Safety Demonstration

Part Three Phonetics:The Explosive and Fricative Consonants

Unit Six

Part One Listening and Speaking:After Take-off

Part Two Announcements:Introduction of Flight Routes and Service Items

Part Three Phonetics:The Affricate,Nasal,Lateral Consonants and the Semi-vowels

Unit Seven

Part One Listening and Speaking:Drink Service

Part Two Announcements:Drink and Meal Services

Part Three Phonetics:Syllables and Word Stress

Unit Eight

Part One Listening and Speaking:Food Service（Ⅰ）

Part Two Announcements:Before Landing

Part Three Phonetics:Open Syllables and Closed Syllables

Unit Nine

Part One Listening and Speaking:Food Service（Ⅱ）

Part Two Announcements:Flying at Night and Stopover

Part Three Phonetics:Reading Rules of English Vowel Letters in Stressed Syllables

Unit Ten

Part One Listening and Speaking:Abnormal Situations in Service

Part Two Announcements:Apologies for Abnormal Service

Part Three Phonetics:Reading Rules of English Vowel Letters in Unstressed Syllables

Unit Eleven

Part One Listening and Speaking:Duty Free Sales

Part Two Announcements:Movies/Duty-free Sales

Part Three Phonetics:Reading Rules of Double Syllables

Unit Twelve

Part One Listening and Speaking:In-flight Entertainment

Part Two Announcements:Holidays and Festivals

Part Three Phonetics:Reading Rules of Multi-syllables

Unit Thirteen

Part One Listening and Speaking:Jet Lag

Part Two Announcements:Quarantines

Part Three Phonetics:Loss of Plosion and Incomplete Plosion

Unit Fourteen

Part One Listening and Speaking:Airsickness

Part Two Announcements:Landing

Part Three Phonetics:Consonants Clusters and Sound Linking

Unit Fifteen

Part One Listening and Speaking:Sick Passengers

Part Two Announcements:Cancellation and Staying Overnight

Part Three Phonetics:Reading Rules of Noun＋s/es and Verb＋ed

Unit Sixteen

Part One Listening and Speaking:Helping Passenger Find Lost Articles

Part Two Announcements:Waiting for Clearances

Part Three Phonetics:Sentence Stress

Unit Seventeen

Part One Listening and Speaking:Helping Transit Passengers

Part Two Announcements:Landing in Transit

Part Three Phonetics:Thought Patterns and Pausing

Unit Eighteen

Part One Listening and Speaking:Filling out Forms

Part Two Announcements:Unexpected Situations

Part Three Phonetics:Intonation

Unit Nineteen

Part One Listening and Speaking:Emergency Procedures

Part Two Announcements:Emergency Procedures

Part Three Phonetics:Use of the Falling Tone

Unit Twenty

Part One Listening and Speaking:Pre-arrival and After Arrival

Part Two Announcements:Brace for Impact

Part Three Phonetics:Use of the Rising Tone

Scripts and Answers of Part One

Words and Phrases for Reference

References