Part One Knowledge Study

Chapter 1 Introduction

Unit 1 The History of Cruising and Cruise Ship

Unit 2 The Future of Cruising and Cruise Ship

Chapter 2 Types of Cruising and Cruises

Unit 1 Types of Cruising

Unit 2 Types of Cruises

Chapter 3 Management System of Cruise Ship

Unit 1 Shipboard Executive Committee

Unit 2 Shipboard Maintenance Team

Unit 3 Engine Department

Chapter 4 Hotel System of Cruise Ship

Unit 1 Front Office Department

Unit 2 Food＆Beverage Department

Unit 3 Housekeeping Department

Unit 4 Entertainment Department

Unit 5 Facility Department

Unit 6 Shopping Department

Chapter 5 Rear-Service System of Cruise ship

Unit 1 Human Resources Department

Unit 2 Security Department

Unit 3 Medical Center

Unit 4 IT Operations Department

Part Two Conversation Practice

Chapter 6 Food＆Beverage

Unit 1 Working in the Food and Beverage Department

Unit 2 At Bar

Unit 3 Room Service

Chapter 7 Housekeeping

Unit 1 Room Cleaning

Unit 2 Laundry Service

Unit 3 Guests'Requests

Unit 4 Maintenance Service

Chapter 8 Entertainment Services

Unit 1 At the Swimming Pool

Unit 2 Going SPA

Unit 3 At the Duty-free Shop

Unit 4 Going Casino

Unit 5 Going to Shows

Chapter 9 Galley

Unit 1 Titles in Galley

Unit 2 Make Cheese Omelette

Unit 3 Make Salad Nicoise

Unit 4 Make French Onion Soup

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